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Talk to us.

Programmes, partnerships, press or careers: every message comes straight to us, and someone senior reads it. Tell us what you need and you will hear back within two working days.

A first message to a defence vendor tells you a lot about the company. Ours is simple: write to us, someone senior reads it, and you get a considered answer within two working days. A few notes below on what helps us reply quickly, and what is better kept off a web form.

What kind of enquiry is this?

Your enquiry is treated in confidence and your details are never shared.

Who reads what you send

Your enquiry goes to the people who run the company, not to a queue of junior staff who forward the interesting ones upward. That means the person who reads your note can commit to a next step rather than promise to check. Say who you are, which market you are buying for, and the capability you are chasing, and you will get a considered reply rather than a brochure.

What to say in the first message

The useful enquiry names a requirement, a country, and a rough timeline. Those three facts let us tell you quickly whether we can serve the programme, which manufacturers are realistic, and what the classification path looks like. Vague interest gets a slower answer because we have to ask the same questions back before anything can happen.

What not to put in a web form

A public form is the wrong place for classified detail, protected specifications, or anything that would embarrass you if it were read by the wrong party. Programmes at restricted level or above should open with a short, unclassified note asking for a secure channel. We will move the conversation off the form before you share anything sensitive.

How your enquiry is treated

Inquiries are held in confidence and are not passed to manufacturers or third parties without your say-so. Your details are used to answer you, not to seed a marketing list. That discretion is part of what a non-aligned vendor sells, so it applies from the very first message rather than only once a contract is on the table.